|
Order
Fulfillment |
| |
Customer Service |
| |
Product Shipping, Order Tracking and Sales Order
taking |
| |
Billing and Rebilling |
| |
Kudo Tool: cMics Inventory Control and Order
Tracking System |
Web Hosting |
| |
Customer Service & Sales |
| |
Order provisioning on Hosting Servers |
| |
Domain Name Server (DNS) zone file adjustments |
| |
Domain Registration |
| |
Parallels Plesk Billing |
| |
Plesk Control Panel |
| |
Technical Support for email and other hosting
account services |
| |
Kudo Tool: Log-n-Track Support Tracking System |
Internet Access Support -
Dial-up / DUN / DSL |
| |
Dial-up and DSL Customer Service |
| |
Technical Support for network configuration,
etc. |
| |
Sales & Billing functions |
VoIP Customer Service |
| |
General Sales, Order Tracking |
| |
Technical Support |
| |
Remote Access to Customer PC's, driver
installations, router and firewall configuration
assistance |
Hotel & Restaurant
Reservation Services |
| |
Online Reservation Service Management for
Hotels, Restaurants, Bed & Breakfasts |
| |
Call-back guest confirmation services |
| |
Dining-Reservations.com - Restaurant Listing &
Reservation Services |
| |
SnoozeHere.com - Bed & Breakfast, Hotel Listing
Directory |
Overflow Call Center Services |
| |
After Hours call forwarding Services |
| |
Data entry / encoding |
