Located in Cebu, Philippines, Kudo Support Call Center is a provider of outsourced customer service (Business Process Outsourcing - BPO), which has achieved becoming an ISO 9001:2008 and ISO 27001:2005 registered firm. You, our client, direct some or all of your customer service tasks to us via web site live chat service, email, or even telephone, just as though we were located in your country. We provide mission critical support services so that your customer service department is always available to your customers. Billing Services, Technical Support, Order Fulfillment, Sales Inquires and I.T. Assistance are just a few of the services which we provide. In fact we've processed over 13,334,674 customer contact sessions as of Dec 14, 2019. Let us show you how we can do it for your company. Kudo processes thousands of Customer Contacts daily for clients around the world.
We deliver these services from our 27,000 sq. ft call center facility (Registered Philippines Economic Zone Authority IT Infrastructure). Our operations provides service to our clients 24 hours/day 365 days/year.
Our solid, redundant and secure infrastructure includes fiber optic Internet connectivity, uninterruptible power supplies, on-site backup generator, biometric and visual security checkpoints, a strict confidential information security policy and other measures to insure reliability and security of the services which we provide to our clients. We are a call center center in Asia, servicing clients and customers across the world.